Support

Support

Search frequently asked questions about how tempest works.
01
How to get started
Reducing your carbon footprint is easy with tempest.

To get started, simply calculate your carbon footprint using our carbon footprint calculator. Next, get ready to offset your emissions by purchasing tempest (tmpst) tokens.

Once purchased, your tokens will contribute to tempest-approved clean energy projects that give back to the earth.

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02
Account & login
To purchase tmpst tokens you will need to create an account. Follow this link to create your account and get started.

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03
Privacy and security
At tempest we strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. While no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure, we strive to protect your personal information. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. For more information on your privacy and security, contact support@tmpst.io.

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04
How can I make sure my tokens are safe?

While tempest has gone to great lengths to secure our environment, it’s important that everyone understands their role in maintaining the security chain. By following some basic security steps, you can make sure your crypto stays safe:

  • Use a password manager
  • Use 2 Factor Authentication (2FA)
  • Be aware of scammers; tempest will never ask you for passwords, 2FA codes, PIN numbers or for remote access to your computer

For more information, contact support@tmpst.io.

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05
Can I make a purchase using bank transfer?
Yes! tempest makes it easy to make a purchase using a bank transfer. Simply select the Bank Transfer option when completing your purchase and provide the required information.

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06
How will my tmpst tokens offset my carbon footprint?
When you purchase tmpst tokens you are contributing to sustainable energy projects like wind farms and solar panels. These projects generate electricity from a green power source, creating energy and environmental attributes that literally prevent the further production of carbon emissions, offsetting your carbon footprint in the process.

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